- Contact us at Flower Hill Auto Body – If you handled reporting the claim yourself, you should contact us and let us know what’s going on. Our staff is expertly trained to guide you through this process. We will ask you any questions that may be needed by the insurance company. Keep in mind, every insurance company has different policies so the questions that you are asked will be based off your individual circumstance. We will provide all necessary documentation to whatever insurance company will be paying for the repair.
- Know Your Rights – Insurance companies can be incredibly coercive. It is your right to have your car repaired anywhere you would like, meaning you can have your car repaired at Flower Hill Auto Body. Do not let the insurance company attempt to talk you out of this.
If you are unsure about how the claims reporting and processing service works, especially in regards to payment, don’t worry. We are here to guide you through the process, so simply make a call to us today and we will get through it.